.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Development Award for AI Get in touch with Centers and also called a Leader in two Aragon Study Globe reports: AI Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The firm was identified as one of the most key seller in the artificial intelligence Agent Platforms report.At the primary of Five9’s innovation is their eyesight for The brand-new CX, where Artificial Intelligence Professionals as well as AI-empowered Human being Brokers collaborate to provide hyper-personalized customer experiences. The company lately introduced new developments including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually also called a Leader in The Aragon Investigation Planet for AI Broker Platforms in the ICC, 2025 and Aragon Research Globe for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has been called a winner of the 2024 Aragon Research Study Advancement Honor for AI Connect With Centers. Additionally, Five9 has actually been called a Forerunner in two Aragon Research study Globe records: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. This awareness coming from Aragon Study emphasizes Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 record positions Five9 as one of the most
tactical merchant rated in
the record, recognizing Five9 s important vision for AI-driven advancement in CX. At the center of this particular technology is actually Five9’s outlook for The brand new CX where Artificial Intelligence Agents as well as AI-empowered Human being Professionals work together to supply hyper-personalized, easy customer experiences. Through encouraging businesses to provide transformative customer interactions while decreasing expenses as well as enhancing performance, Five9 is specifying new specifications for AI-powered answers in the contact center sector.
AI is fundamental for producing phenomenal customer experiences, and our team are actually honored to be determined through AragonInvestigation as impressive for our efforts to move the smart get in touch with center forward, pointed out Jonathan Rosenberg, Chief Technology Police Officer and also Head of Artificial Intelligence, Five9. Our focus has actually been actually, and also will remain to be actually, aiding businesses provide those knowledge along with user friendly devices as well as capabilities. Along with each brand new technology, we take a breakthrough for each Five9 and for the field overall.
The Aragon Investigation Innovation honor recognizes providers leveraging speculative use of modern technology to not only adjust as markets modify, but to actively interrupt as well as update just how their markets will definitely advance. Five9 was formally provided with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors event.Five9’s devotion to innovation, especially its own vision for combinationing artificial intelligence Professionals and AI-empowered Human Being Brokers, is setting a new specification for exactly how organizations can easily provide hyper-personalized and seamless consumer expertises, stated Jim Lundy, Owner, CEO and Lead Analyst, Aragon Research. This honor and also record identification improves Five9’s devotion to supplying artificial intelligence technologies for CX.
Previously this year, the provider launched brand-new developments, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that transform the method firms approach CX, driving better outcomes for each clients and also representatives. Concerning Five9. The Five9 Smart CX System, powered through Five9 Genius AI, gives a complete rooms of answers to electrical power AI-elevated consumer knowledge that provide much better business results as well as Take Delight to CX.
Our merged cloud-native offering allows hyper-personalized consumer knowledge and also even more enabled workers, bring in every consumer interaction extra connected, simple, and individual. Trusted by 2,500 +clients and 1,400+ companions internationally, Five9 brings together the energy of artificial intelligence, our system, and also our folks to drive AI-elevated CX.For additional information, go to www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The identity of an Aragon Research study honor victor is actually not a promotion through Aragon Study of any seller, item, or even company. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors did Five9( FIVN) succeed in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Investigation Development Honor for Artificial Intelligence Contact Centers and was named a Forerunner in 2 Aragon Research Globe documents: AI Broker Platforms in the ICC, 2025, and Intelligent Call Center, 2025.
What new AI items performed Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to transform client expertise monitoring.How carries out Five9’s( FIVN )BRAND NEW CX eyesight influence client service? Five9’s brand new CX eyesight combines AI Professionals along with AI-empowered Human Brokers to supply hyper-personalized, simple and easy customerexpertises while reducing expenses and boosting productivity.
What was actually Five9’s( FIVN) tactical position in the Aragon Research study Globe 2025 report? Five9was set up as the best tactical merchant in the artificial intelligence Broker Operating Systems in the ICC, 2025 record, realizing their important sight for AI-driven technology in CX. When carried out Five9( FIVN) obtain the AragonStudy Development
Honor
?
Five9 was formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.